![]() ![]() Oversee day to day administration of the casino host office.Resolve guest complaints and discrepancies in an efficient and courteous manner.Develop tools to provide flawless execution of guests’ trip accommodations, including but not limited to special event reservations, restaurant reservations, shows, hotel and special amenities. ![]() Ensure guest retention and repeat business through telemarketing, written correspondence and direct contact on the gaming floor and during on or off site events.Develop professional relationships with premium players while providing exceptional guest service.Assist in mentoring all Player Development team members.Responsible for a high level of guest service as described in your department’s guest service standards. SUMMARY: Identify premium players and assist with developing recognition and reward programs to attract and retain these players and ensure frequent return visits. The bonus will be paid out in equal $665/$670 portions after successfully completing 3 months, 6 months and 9 months of employment with Treasure Island Resort & Casino. $2,000 hire on bonus is for new hires and rehires that are returning after 5 years or more. $52,000 plus a lucrative incentive program. ![]()
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